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Terms and Conditions

Last updated: December 26, 2025

Welcome to e‑pencil / Asā Hithena Science. These Terms and Conditions govern your use of our learning platform and access to our classes and LMS. By using this website or enrolling in any course, you agree to these terms. Please read them carefully before proceeding.

Use of the Platform

a. You must be at least 13 years old to use our platform. Students under 18 should use the platform with the knowledge and consent of a parent, guardian, or school.

b. You are responsible for keeping your login details confidential and for all activity under your account. Notify us promptly if you suspect unauthorised access.

c. You agree to provide accurate and up‑to‑date information when creating an account or enrolling in courses.

d. You must not use the platform for unlawful or unauthorised purposes, including:

  • Sharing your account with others.
  • Accessing paid content without valid enrollment.
  • Copying, recording, or redistributing course materials.
  • Interfering with the security or performance of the platform.
  • Using bots or automated tools to access the LMS.
  • Infringing any copyright or intellectual property rights.

Course Information and Pricing

a. We aim to provide accurate details about each class and course (syllabus, schedules, teachers, and pricing), but small changes may occur as content and timetables are updated.

b. Prices may change over time due to promotions or updates. The price you see at the time of enrollment is the price that applies to that purchase.

c. We may add, pause, or discontinue courses or batches. If a course you have paid for is discontinued, we will try to offer a suitable alternative or follow our refund policy.

Enrollment and Payments

a. Enrolling in a course is an offer to purchase access to that course or batch, subject to payment confirmation and availability.

b. We may cancel or refuse an enrollment in situations such as:

  • Class capacity limits or scheduling conflicts.
  • Errors in pricing or course information.
  • Suspected fraud or payment issues.
  • Violation of these Terms and Conditions.

c. You authorise us or our payment partners to charge the amount shown (including relevant taxes and fees) to your selected payment method.

d. Payments are processed through secure third‑party providers. We do not store your full card details on our servers.

e. After successful payment, access to the relevant course, batch, or LMS section will be activated as described on the course page.

Course Access and Content

a. Access duration (e.g., full year, term, or lifetime access to recordings) will be clearly stated for each course.

b. Your course access is personal. You must not share login details or content with others.

c. All materials (videos, notes, questions, PDFs, LMS content) are protected by copyright. You may not:

  • Download or redistribute recordings beyond what is clearly allowed.
  • Upload content to other websites, groups, or YouTube.
  • Sell, share, or publicly display any course materials.

d. We may suspend or remove access if misuse or sharing of content is detected.

Certificates

a. If a course offers a certificate, it will be awarded based on the completion rules shown (for example, minimum attendance or exam completion).

b. Certificates will use the name on your account. Please make sure it is correct.

c. Certificates must not be altered or used to misrepresent your qualifications.

Returns and Refunds

Refunds are handled according to our Refund Policy. Please review it carefully before enrolling.

Intellectual Property

a. All logos, designs, and teaching materials belong to e‑pencil / Asā Hithena Science or our teachers and partners.

b. You receive a limited, personal, non‑transferable licence to use the content for your own learning only.

c. Any unauthorised reuse, resale, or public sharing of content may lead to account termination and legal action.

User Conduct

You agree to behave respectfully on our platform. You must not:

  • Harass or abuse teachers, staff, or other students.
  • Post offensive, hateful, or harmful content.
  • Send spam or unsolicited advertisements.
  • Pretend to be someone else or give false information.
  • Try to hack, bypass, or damage the platform or LMS.

We may suspend or close accounts that break these rules.

Limitation of Liability

Our classes and LMS are designed to support your studies, but exam results depend on many factors (your effort, practice, etc.). We cannot guarantee specific grades or outcomes.

To the fullest extent permitted by law, e‑pencil / Asā Hithena Science and its teachers will not be responsible for indirect, incidental, or consequential losses arising from the use of the platform. For any claim, our total liability will not exceed the amount you paid for the course concerned.

Amendments and Termination

We may update these Terms and Conditions from time to time. The updated version will be published on this page with a new “Last updated” date.

Continued use of the platform after changes means you accept the new terms. We may also suspend or terminate access where necessary, for example due to non‑payment, misuse, or legal reasons.

Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka (or your specified jurisdiction). Any disputes will be handled by the competent courts of that jurisdiction.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Contact information:

  • Email: legal@epencil.lk
  • Support: support@epencil.lk
  • Help Center: Visit Help Center
  • Typical response time: 24–48 hours.

By using our website, classes, or LMS, you confirm that you have read and understood these Terms and Conditions and agree to follow them. If you do not agree, please do not use the platform.